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INTRODUCTION:
Ben, Steve and Jamie dive right into a marathon session, to be broken up into two episodes. We get a surprising update from Steve regarding the health of his car and then Ben shares some gifts from down under.
After rhapsodizing about his early experiences with beer in Australia, Ben has finally been able to score some beer from the brewery that started him on this path. He shares some Little Creatures Pale Ale with the crew:
Sampling these beers leads to a wider discussion regarding Australian beer culture, brewing on the West Coast in the 90’s and global beer trends.
NEWS:
After reaching a breaking point over the last week Christian fired off an email to the company that created our brewery management software expressing his frustration. A bit of the email text appears below:
WHY HAVE YOU BROKEN EKOS!?
Seriously, I’m the Head Brewer here and there by the one utilizing the production aspect of Ekos. You have all broken that part to the point at which I no longer want to use the program. this major update is beyond terrible and one of the worst roll outs I’ve ever seen in software. Everyday I go to use it and something else is broken or bugged. Frustrated doesn’t even begin to cover my emotional state. Software is here to make our lives easier, not drive us all insane. The previous version before this update was just fine and did all we needed it to do!
PUT IT BACK! PLEASE!
We were surprised and happy to learn that the founder of Ekos wanted to fly out and meet with us to address our concerns. A few days later the folks from the company were here and spent hours with us in a show of some of the best customer service that I have experienced. They also sat down for an interview, which we have included in the podcast.
RECOMMENDATIONS:
Jamie has been reading a book by Charles Brandt called “I Heard You Paint Houses” and it is fulfilling his interest in true crime, the mafia and the Kennedys.
Steve recommended a book that covers the oral history of the Seattle music scene, entitled “Grunge is Dead” and featuring interviews with many of the characters from the music world.
Steve has also been watching the new season of Endeavour on PBS, and fills in the crew on his Anglophile tendencies.
Chuck is reliving his youth and listening to the Mother Love Bone album Shine, so check it out!
CREDITS:
Steve and Ben were joined by Jamie and Chuck, with equipment assistance from Jon. Intro and Outro music by Steve and his G&L Legacy.
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